Talking With Customers About Supply Chain Delays

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Prior to the pandemic, healthcare sales and marketing professionals didn’t need to worry about shipping – or understand problems like port congestion, railroad delays, or trucker shortages. But today, transportation issues are pervasive and successful sellers must be able to discuss them competently. In this session:

• Get an understanding of the global supply chain – from the time products leave the factory until they arrive at the customer’s facility
• Understand common challenges and delays at each step
• Find out what HIDA and its member companies are doing to address these challenges
• Gain confidence in talking with customers about these problems