Skip to main content
Loading
HOME
About
Contact
HIDA.org
Toggle search
Toggle navigation
Keyword Search
Sign In
HOME
About
My Training
My Transcript
Manager Tools
Exam Prep
Promote Accreditation
HOME
About
My Training
My Transcript
Manager Tools
Exam Prep
Promote Accreditation
Skip breadcrumb navigation
Hide
2024
Introduction to Healthcare Products: Skin & Wound Care, Infusion, Respiratory and DME
234
Introduction to Healthcare Products: Exam, Lab and Diagnostics
233
Preparing For The 2024-2025 Flu Season
425
Basics Of Healthcare Product Contracting
424
Choosing The Right Channel For Your Products
422
2024 Customer Market Reimbursement Update
421
Navigating The Federal Procurement Process 101
423
HME Medicare Reimbursement Landscape For 2024
420
Communicating The Value Of Your Healthcare Products
419
Post-Acute Market Trends Shaping 2024 And Beyond
418
Making The Most of Tradeshow Connections
417
2023
Probing and Listening
214
Beyond The Screen: Crafting Memorable Sales Presentations
414
Leveraging Powerful Digital Content To Drive Sales
416
How Sales And Marketing Professionals Can Harness AI
415
Understanding Physician Customers
229
Understanding the Government Market for Medical Products
412
Managing Accounts for Profitability
209
Managing Accounts for Growth
208
Acute/ASC Reimbursement and Regulatory Update 2023
411
ASC Market Trends And Outlook 2023
410
Understanding Long Term Care Customers
228
Understanding How Acute Care Providers Make Product Decisions
409
Selling to Home Health Agencies
323
Customer Insights: What's Ahead For Physician Providers
408
Customer Insights: How Lab Providers Are Addressing Challenges And New Opportunities
408
Lab & Diagnostics: Trends And Outlook 2023
407
Understanding the Lab Reimbursement and Regulatory Landscape
406
Making Sense of Physician Office Consolidation
405
Medicare and Medicaid Fundamentals
211
Skilled Nursing Facilities: Medicare Billing and Payment Fundamentals
222
Customer Insights: Challenges & Opportunities Facing Home Care Providers
403
Distributor Insights: Expanding the Presence at Home
404
Customer Insights: Current Difficulties Facing Post-Acute Providers
402
What's Ahead For Post-Acute And Home Care Growth As Care Settings Shift
400
2022
Using Data To Identify Healthcare Sales Opportunities
399
Understanding Hospital Customers
227
Elevating Your Value With Healthcare Customers
398
Selling To The C-Suite Healthcare Executive
397
How Salespeople Can Use E-Commerce Insights To Delight Customers
396
Digital Directions: Six Steps to Accelerate Sales & Marketing
395
Talking With Customers About Supply Chain Delays
394
Using Reimbursement Knowledge to Make Sales
232
How To Educate And Sell The Way Customers Want To Research And Buy
393
How Telemedicine is Transforming Healthcare
391
Navigating GPO Relationships To Grow Sales
389
Using Your Reimbursement Knowledge to Advance Customer Decisions
387
5 Ways to Make Your E-Commerce Website More User Friendly
388
How Taking No For An Answer Can Help You Get To Yes
385
Understanding Community Health Centers
226
Addressing Your Healthcare Customer's Top 3 Priorities
384
How PAMA Reimbursement Will Change and Impact Lab Customers
383
Seeing Is Believing: Using Video To Supercharge Sales
383
Using Email in Sales
231
2021
Selling to Surgery Center Customers
221
The Sales Force Of The Future: How Lockdown Experiences Will Reshape Healthcare Sales Strategy
381
Basics of HIPAA & Patient Privacy
201
Bloodborne Pathogens and Healthcare Worker Safety
202
Clean, Aseptic and Sterile Technique: Infection Prevention in the O.R. and Beyond
203
Virtual Selling: 5 Ways to Better Present Yourself
378
2020
How COVID-19 Will Change the Healthcare Provider Landscape
377
The Future Of Business Growth: Sales, Marketing, and Technology Alignment
376
Selling Distribution Value
215
Selling To The C-Suite Series: Lessons From A Former IDN C-Suite Executive
372
Strategic Account Management: Collaborating With Supply Chain Decision-Makers
371
Selling To The C-Suite Series: Accessing The C-Suite
370
2019
Selling To Physician Office Labs: 3 Things You Need To Know
365
Using LinkedIn To Build Relationships And Become An Extension Of Your Company’s Selling Efforts
364
Trends In Group Purchasing Insights For Strategic Accounts Leaders
362
Customer Service Series: Angry Customers Can Be Your Best Friends
360
The Human Body
224
Customer Service Series: Stop & Listen
359
Customer Service Series: Great Service Leads To New Referrals
358
Selling To Hospice Service Providers
356
Best-In-Class Key Account Management In Medtech
354
Fundamentals of GPOs and Healthcare Contracting
204
2018
Collaborating With Providers In A Value-Based Healthcare Model
351
How To Use A Customer-Centric Approach To Increase Sales Revenue
350
Selling to Physician Office Labs
220
Selling Point-of-Care Diagnostics
216
Selling To Urgent Care Centers: 3 Things You Need To Know
346
Selling To Home Care Agencies: 3 Things You Need To Know
344
What Supply Chain Executives Want From Distributors
340
Leveraging Distributor-Manufacturer Partnerships to Grow Diagnostics Sales
334
2017
Understanding Hospice Providers
331
Understanding the Distribution Business
230
Basics of Canadian Patient Privacy
327
Understanding the Healthcare Distributor Landscape
321
Grow Your Sales Through Effective Distributor Relationships
320
Working With GPOs: Insights for Healthcare Manufacturers & Distributors
318
Navigating Your Unique Road to Growth
316
Your Prospect Answered Your Call. Now What?
317
Objection Handling With Gatekeepers
315
Prospecting and Cold Calling: Nothing Happens Unless You Get In The Door
311
Selling Through Distributors – Guidelines For Your Company
304
2016
Handling Objections as a Trusted Advisor
301
Fire Safety
297
Negotiating Skills for the Healthcare Salesperson
217
Radiation Safety
294
Leveraging Manufacturer Partnerships
218
How to Set Call Objectives that Drive Results
289
Margin Management for Distributor Salespeople
210
Selling Through Distributors For Manufacturer Reps
219
2015
Accessing the Decision Maker
272
Introduction to Healthcare Products: PPE, Injections, Surgery and Sterilization
205
Overcoming Objections and Closing the Sale
212
Precall Planning and Opening the Call
213
Making the Sales Presentation
207
Time Management
225
Territory Management: Allocating Calls for Maximum Productivity
223
Legal Issues in Healthcare Sales
206
2014 and Earlier
How to Make an Effective Executive-level Presentation
267
Recovering From a Service Mistake
270
5 Top Closing Techniques to Speed Up Your Sales Cycle
271
{1}
##LOC[OK]##
{1}
##LOC[OK]##
##LOC[Cancel]##
{1}
##LOC[OK]##
##LOC[Cancel]##